Legal and Ethical Aspects of Computing System

Sample questions

Showing 20 of 70 questions from this chapter. The full bank is in the chapter test below.

1. 1

   What is the best description of the Terms of Use of an online service?

   • A.A technical manual explaining how to install and configure the service
   • B.✓ A legal agreement that outlines how a service or product may be used (correct answer)
   • C.A government licence that allows a company to sell online
   • D.An advertisement describing the features of a paid subscription

   Why: Terms of Use are legal agreements set by the provider that state how a service or product may be used. They are not installation guides, government licences or advertising material.
2. 2

   Which pair of names is used for the agreement a user accepts before using an online service?

   • A.✓ Terms and Conditions and Terms of Service (correct answer)
   • B.Privacy Notice and Warranty Card
   • C.End User Manual and Licence Key
   • D.Service Level Agreement and Code of Conduct

   Why: Terms of Use is also called Terms and Conditions or Terms of Service. A service level agreement is a separate performance commitment, and a warranty card or licence key is not the agreement itself.
3. 3

   What is the main purpose of Terms of Use?

   • A.To let the provider change the price of the service at any time
   • B.To remove the user's legal rights over their own data
   • C.✓ To establish a fair and transparent relationship in which both parties understand their rights and obligations (correct answer)
   • D.To guarantee that the service will never be interrupted

   Why: The purpose is to establish a fair and transparent relationship between provider and user so that both parties understand their rights and obligations. No agreement can promise uninterrupted service, and terms are meant to protect rights rather than remove them.
4. 4

   Who sets the Terms of Use that a customer must accept before using a service?

   • A.The user's internet service provider
   • B.A national regulator
   • C.✓ The provider of the website, app or software (correct answer)
   • D.The customer's employer

   Why: The provider - a website, app or software company - writes the Terms of Use, and the user must agree to them before using the service.
5. 5

   Terms of Use define a user's right to privacy, the level of service they can expect and how to seek redress if something goes wrong. Which benefit of Terms of Use does this describe?

   • A.Legal safeguards
   • B.✓ Protection of rights (correct answer)
   • C.Clarity and transparency
   • D.Termination of service

   Why: Protection of rights is the benefit under which the terms state what users are entitled to, including privacy, a defined level of service and a way to seek redress. Legal safeguards, by contrast, protect the provider from misuse of its service.
6. 6

   How does the clarity and transparency of Terms of Use help a user?

   • A.It hides the real cost of the service until payment is taken
   • B.✓ It prevents misunderstandings by explaining what the provider will deliver and which actions are not permitted (correct answer)
   • C.It allows the provider to ignore complaints from users
   • D.It transfers ownership of the service to the user

   Why: Clear terms tell the user what the provider will deliver, under what conditions, and which actions are not allowed, so the user can make informed decisions and misunderstandings are avoided.
7. 7

   For a business, Terms of Use act as a legal safeguard mainly by:

   • A.✓ Setting boundaries that protect the company from legal issues caused by users who do not follow the rules (correct answer)
   • B.Increasing the number of users who sign up for the service
   • C.Removing the need for the company to have a privacy policy
   • D.Guaranteeing that customers will not post negative reviews

   Why: Legal safeguards set clear boundaries, so a company has grounds to act when users misuse the service instead of the company facing legal problems created by that misuse.
8. 8

   Which of the following is NOT one of the common clauses found in Terms of Use?

   • A.✓ Product advertising (correct answer)
   • B.User obligations
   • C.Limitations of liability
   • D.Termination of service

   Why: User obligations, limitations of liability, privacy and data use, intellectual property rights and termination of service are the common clauses. Product advertising is a marketing activity, not a standard clause of the agreement.
9. 9

   A bank's Terms of Use state that the bank is not responsible for losses caused when its mobile app is temporarily unavailable. Which clause is this?

   • A.User obligations
   • B.Privacy and data use
   • C.Intellectual property rights
   • D.✓ Limitations of liability (correct answer)

   Why: A limitation of liability clause restricts how far the provider can be held responsible when something goes wrong, such as an outage of its app. Privacy and data use governs personal data, and user obligations lists what the customer must do.
10. 10

    Which clause of Terms of Use explains how a company will collect, use and protect user data?

    • A.Termination of service
    • B.User obligations
    • C.✓ Privacy and data use (correct answer)
    • D.Limitations of liability

    Why: The privacy and data use clause describes what personal data is collected, how it is used and how it is protected, which is why it matters so much to users.
11. 11

    Clauses that stop users from copying a company's logo, software or other proprietary material are protecting the company's:

    • A.Limitation of liability
    • B.User obligations
    • C.Termination rights
    • D.✓ Intellectual property rights (correct answer)

    Why: Logos, software and other proprietary materials are intellectual property, so clauses that forbid copying or distributing them without permission protect those rights.
12. 12

    Which clause explains the conditions under which a provider may suspend or close a user's account?

    • A.✓ Termination of service (correct answer)
    • B.Privacy and data use
    • C.Limitations of liability
    • D.User obligations

    Why: The termination of service clause sets out when the provider can suspend or end a user's access, for example when an account violates community standards.
13. 13

    A ride-sharing app's terms require users to give a valid phone number and forbid using the service for purposes other than transport. Which type of clause is this?

    • A.Privacy and data use
    • B.✓ User obligations (correct answer)
    • C.Termination of service
    • D.Intellectual property rights

    Why: Requirements placed on the customer, such as providing a valid phone number and using the service only for its intended purpose, are user obligations.
14. 14

    An online education platform's terms forbid students from sharing its course content without permission. Which interest of the provider is being protected?

    • A.Its limitation of liability
    • B.Its user obligations
    • C.✓ Its intellectual property (correct answer)
    • D.Its termination rights

    Why: Course content is the provider's intellectual property, so a clause banning unauthorised sharing protects those rights. Limitation of liability and termination of service cover different concerns.
15. 15

    Which of the following can happen to a user who violates Terms of Use?

    • A.✓ The user can be fined, sued or banned from using the service (correct answer)
    • B.The user automatically becomes a part-owner of the service
    • C.All of the user's other online accounts are closed by law
    • D.Nothing at all, because terms of use are not legally enforceable

    Why: Violating Terms of Use has legal ramifications: a user can be fined, sued or banned from the service. The agreement is enforceable, and it never grants ownership of the service.
16. 16

    Using commercial software without a proper licence can lead to legal action for:

    • A.Phishing
    • B.Spamming
    • C.Pharming
    • D.✓ Software piracy (correct answer)

    Why: Installing or using software without a valid licence is software piracy, which can lead to legal action; organisations that do so also expose themselves to cybersecurity risks from unlicensed products.
17. 17

    Which set of qualities makes the Terms of Use of a service ethically acceptable?

    • A.Being long, technical and difficult to read
    • B.Being changed silently without telling users
    • C.✓ Being fair, transparent and respectful of user rights (correct answer)
    • D.Being written only for the benefit of the provider

    Why: Ethical terms are fair, transparent and respectful of user rights; they should be clear and straightforward rather than overly complex or deceptive.
18. 18

    Why is it good practice to review the Terms of Use of a service you already use?

    • A.Because reviewing the terms automatically removes all cookies from the device
    • B.Because a user is required by law to re-accept the terms every month
    • C.✓ Because online platforms frequently update their terms, so the conditions may have changed (correct answer)
    • D.Because the terms stop applying to a user after the first year

    Why: Platforms often revise their Terms of Use, so a periodic review keeps a user informed about the conditions they are currently bound by.
19. 19

    Unwanted messages that arrive on your email or phone offering products you never asked for are called:

    • A.✓ Spam (correct answer)
    • B.Cookies
    • C.Spyware
    • D.Pharming

    Why: Spam is unsolicited, unwanted messages sent by email or phone. Spyware is software that hides on a device, cookies are files stored by websites, and pharming is a redirection attack.
20. 20

    Which type of harmful software secretly monitors a user's activity on a computer or mobile phone?

    • A.A spam filter
    • B.A cookie banner
    • C.✓ Spyware (correct answer)
    • D.A phishing email

    Why: Spyware is harmful software that secretly monitors what a user does, such as which websites are visited or what information is entered, without the user's knowledge.